Shipping policy

At Karatsy, we are committed to delivering your silver and gold jewelry safely and on time. Please review our shipping policy below:

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Custom or personalized jewelry may take additional time. Customers will be notified of any delays.

Shipping Methods & Delivery Time
We use reliable courier partners to ensure secure delivery.

Estimated delivery time: 3–7 business days within India (after dispatch).

International shipping timelines vary by destination and may take 7–21 business days.

Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.

Free shipping may be offered during special promotions.

Order Tracking
Once your order is shipped, a tracking link will be sent to your registered email and/or phone.

Delays
We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.

Wrong Address / Non-Delivery
Please ensure your shipping details are correct.

Orders returned due to incorrect address may incur additional shipping fees for reshipment.

Damaged Packages
If your package is damaged upon delivery, please refuse to accept it and contact us immediately.

Contact Us
For shipping-related queries, contact us at support@karatsy.com.